Hi, I'm Christy. I design growth flows and complex, self-serve tools for B2B SaaS.

I'm a Senior Product Designer with 8 years’ experience in B2B SaaS. I design growth flows and complex tools that lift upgrades and adoption.

Today I design wildfire alert tools at Pano AI. Before that, I was the first designer on HelioScope at Aurora Solar, where I shipped the team's first AI feature to 80% adoption. At Jobber, I designed upgrade flows that grew upgrades to the top tier by 18%, and the first messaging feature, which lifted responsiveness by more than 10%.

I work side by side with product and engineers, start discovery early, and use AI tools
in my daily process.

Case Studies

Testimonials

"One of Christy's biggest strengths is her understanding of our customers, their workflows, and the tools they use. When I'm trying to figure out how to talk about a new feature, she helps me understand how they see the problem and solution–whether in conversation or through her well laid out Figma files."

— Senior Engineering Manager, Aurora Solar

“Christy hit the ground running in a very challenging situation. HelioScope has never had a dedicated designer, and we have a fair amount of product debt. Christy has followed a methodical and iterative approach, looping in engineers early, often, and proactively. She’s flexible and pragmatic. She works equally well on an incremental approach as she does on re-thinking a feature from the ground up."

— Staff Engineer, Aurora Solar

“Christy’s leadership in driving discovery for Independent Tilt was instrumental–the concept testing she led provided crucial insights that shaped the right experience for a complex feature. The high-level sketches and rapid interview guide she developed enabled the team to gather early customer insights and avoid locking us into a single solution too soon. She consistently shares user insights and helps build discovery skills across the team."

— Senior Product Manager, Aurora Solar

Personal Mission

SIMPLIFY WITH INTENTION

Turn complex systems into clear, user-friendly experiences that reduce friction and build understanding.


DESIGN FOR IMPACT

Prioritize human-centred thinking to create experiences that support people’s goals, well-being, and sense of ease.


Champion the User’s Voice

Lead discovery efforts and advocate for continuous user feedback to ensure design decisions are rooted in genuine needs and behaviors.

Balance Craft & Strategy

Align design excellence with business outcomes–leveraging both qualitative insight and quantitative data to deliver meaningful, measurable value.